Returns & Exchanges
At SyxCollectibles, we want you to be completely satisfied with your fashion finds; that is why we offer a 30-day return policy for all items in their original, unworn condition with tags attached. Please note that limited edition drops and final sale items are eligible for store credit only.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.